AI and Music

This is a recent post from Ted Gioia on the invasion of AI generated music. My comment below.

The Number of Songs in the World Doubled Yesterday.

I guess I’m disappointed at how this AI revolution is playing out. We were promised a new AI-constructed Bach with better music. But all we’re getting is more music.

The dam broke on the levee, and the AI songs are pouring out in torrents, threatening to wash away everything else.

Now, I can’t claim to have listened to all 100 million of these songs. But I’ve heard enough AI music to realize how lousy it is.


My Comment:

By the not-so-iron law of supply and demand, when the supply doubles the price falls approximately in half. But there is a zero bound to price and the price of creative digital content is approaching that fast. This merely means we have to stop focusing on transaction value of creative content. Instead, the value is realized in monetizing the audience reach – or peer networks in tech speak.

This post is mostly about the quality of AI generated art. No one is going to listen to a million new AI songs to find that subjective artistic quality – so how is the AI industry going to find their audience? Through AI generated recommendation engines. But just like AI can’t create music, it also can’t judge its quality. This is always going to be the “human” advantage in the digital content world.

At our digital content platform start-up, tukaGlobal, we have long recognized this reality. All this machine learning and AI cannot deliver to us the music we like. Humans, through direct human interactions do that. That’s how we all got introduced to new music in high school and college. In the digital world these connections can happen through social media dynamics. P2P networks represent the leveraging power of the human. Web3.0 will eventually deliver that world to us in a decentralized manner with blockchain. Harnessing social media dynamics will solve the search, discovery, and promotional functions of the digitized art world. Think of it this way – the most powerful algorithm in discriminating and promoting creativity is the human network. These networks are also the solution to monetization.

 

Physical vs. Digital Gold

I reprint the free portion of this Substack post by Ted Gioia. Emphasis in bold and my comments in red. The reliance on physical products reflects the market economics of controlling the supply and thus the price and profit margins. This is what the branding industry has flourished on. Digital content (music, blogs, books, videos) are given away virtually free in order to build an audience (peer network) that one can then sell higher margin goods and services to.

This makes perfect sense, given the economics of the digital world and how it augments the physical world. This is what Google and Facebook and LinkedIn and Apple and Amazon all do. The question then is how does the individual creator build, own, control, service, and monetize their peer networks? It’s kind of like a very valuable Rolodex file.

tuka is designed exactly for this need for users to create and monetize digital data value. It’s all about the data networks and the value they represent. The online world is slowly moving in tuka‘s direction, but to decentralize value creation will still require a blockchain platform.

……..

 

Half the people buying vinyl albums don’t own record players. They treat their albums like holy relics—too precious to use and merely for display among other true believers. [Yes, but that’s collecting, not listening.]

Readers were shocked when I recently reported that statistic. I was a little stunned myself. But those are the facts.

Of course, there’s a lot about the vinyl revival that defies logic. What other business relies on a 60-year-old storage technology? That would be like running my writing career with a teletype unit and mimeograph machine.

And it’s not just vinyl. Cassette tapes—a cursed format that always unraveled at the worst possible time—are hot again. Even 8-track tapes, a longtime target of ridicule and abuse, are selling for thousands of dollars.

Why are people buying this stuff?

A new research report from Andrew Thompson at Components, released earlier today, helps us understand the bigger picture. Thompson analyzed 47,703,022 Bandcamp sales—involving almost five million items. And what he learned was startling.

Success in the music business is all about selling physical objects.

This is an unexpected situation—and runs counter to everything we’ve been told.

The Internet supposedly killed physical music media more than two decades ago. After iTunes was launched in 2001, there was no looking back. At first the music industry pivoted to digital downloads, and then everybody in the business jumped on the streaming bandwagon.

But it’s now 2023, and streaming platforms still aren’t profitable. [They never will be unless they can find a way to monetize those user networks.] However, Bandcamp is—and now we know why.

It’s all about tangible items.

Consider this chart—which looks at the correlation between revenues on Bandcamp and an artist’s reliance on physical merchandise.

Source: Components

Vinyl helps drive this. But it is only just part of a larger story. Artists can sell everything from clothing to compact discs on Bandcamp. And, of course, they can sell digital tracks too.

But the numbers make clear that physical merchandise is the smart business model.

According to Andrew Thompson:

Why is Bandcamp profitable and Spotify not? The answer we arrived at was that Bandcamp provides a simple platform for complex transactions, while Spotify is a technically complicated platform for facilitating a single transaction in the form of the one-size-fits-all subscription.

Fix Social Media?

Reprinted here from the WSJ.

Yes, there will be many alternatives to mass social media that make far more sense to users. The best regulation is competition, so oversight boards can just make sure there is transparency and open competition among platforms because all platforms will attempt to create moats to protect their user data networks. The end of WEB2.0 social media dominance is is when users get paid for data contributions that enhance the value of the network. In a word, blockchain.

There’s No Quick Fix for Social Media

January 20, 2023
By Suzanne Nossel

Social media is in crisis. Elon Musk’s Twitter is still afloat, but the engine is sputtering as users and advertisers consider jumping ship. The reputationally-challenged Meta, owner of Facebook and Instagram, is cutting costs to manage a stagnating core business and to fund a bet-the-farm investment in an unproven metaverse. Chinese-owned TikTok faces intensifying scrutiny on national security grounds.

Many view this moment of reckoning over social media with grim satisfaction. Advocates, politicians and activists have railed for years against the dark sides of online platforms—hate speech, vicious trolling, disinformation, bias against certain views and the incubation of extremist ideas. Social media has been blamed for everything from the demise of local news to the rise of autocracy worldwide.

Social media reflects and intensifies human nature, for good and for ill.

But the challenge of reining in what’s bad about social media has everything to do with what’s good about it. The platforms are an undeniable boon for free expression, public discourse, information sharing and human connection. Nearly three billion people use Meta’s platforms daily. The overwhelming majority log in to look at pictures and reels, to discover a news item that is generating buzz or to stay connected to more friends than they could possibly talk to regularly in real life. Human rights activists, journalists, dissidents and engaged citizens have found social media indispensable for documenting and exposing world-shaking events, mobilizing movements and holding governments accountable.

Social media reflects and intensifies human nature, for good and for ill. If you are intrigued by football, knitting or jazz, it feeds you streams of video, images and text that encourage those passions. If you are fascinated by authoritarianism or unproven medical procedures, the very same algorithms—at least when left to their own devices—steer that material your way. If people you know are rallying around a cause, you will be sent messages meant to bring you along, whether the aim is championing civil rights or overthrowing the government.

Studies show that incendiary content travels faster and farther online than more benign material and that we engage longer and harder with it. The bare algorithms thus favor vitriol and conspiracy theories over family photos and puppy videos. For the social-media companies, the clear financial incentive is to keep the ugly stuff alive.

The only viable approach, though painstaking and unsatisfying, is to mitigate harms through trial and error.

The great aim of reformers and regulators has been to figure out a way to separate what is enriching about social media from what is dangerous or destructive. [Most social media sites should enforce non-anonymity to reduce destructive behavior. At the same time they can create incentives to reward productive behaviors.] Despite years of bill-drafting by legislatures, code-writing in Silicon Valley and hand-wringing at tech conferences, no one has figured out quite how to do it.

Part of the problem is that many people come to this debate brandishing simple solutions: “free speech absolutism,” “zero tolerance,” “kill the algorithms” or “repeal Section 230” (Section 230 of the 1996 Communications Decency Act, which shields platforms from liability for users’ speech). None of these slogans offers a true or comprehensive fix, however. Mr. Musk thought he could protect free speech by dismantling content guardrails, but the resulting spike in hate and disinformation on Twitter alienated many users and advertisers. In response he has improvised frantically, resurrecting old rules and making up new ones that seem to satisfy no one.

The notion that there is a single solution to all or most of what ails social media is a fantasy. The only viable approach, though painstaking and unsatisfying, is to mitigate the harms of social media through trial and error, involving tech companies and Congress but also state governments, courts, researchers, civil-society organizations and even multilateral bodies. Experimentation is the only tenable strategy.

Well before Mr. Musk began his haphazard effort to reform Twitter, other major platforms set out to limit the harms associated with their services. In 2021, I was approached to join Meta’s Oversight Board, a now 22-person expert body charged with reviewing content decisions for Facebook and Instagram. As the CEO of PEN America, I had helped to document how unchecked disinformation and online harassment curtail free speech on social media. I knew that more had to be done to curb what some refer to as “lawful but awful” online content.

The Oversight Board is composed of scholars, journalists, activists and civic leaders and insulated from Meta’s corporate management by various financial and administrative safeguards. Critics worried that the board was just a publicity stunt, meant to shield Meta from well-warranted criticism and regulation. I was skeptical too. But I didn’t think profit-making companies could be trusted to oversee the sprawling digital town square and also knew that calling on governments around the world to micromanage online content would be treated by some as an invitation to silence dissent. I concluded that, while no panacea, the Oversight Board was worth a try.

The board remains an experiment. Its most valuable contribution has been to create a first-of-its-kind body of content-moderation jurisprudence. The board has opined on a range of hard questions. It found, for instance, that certain Facebook posts about Ethiopia’s civil war could be prohibited as incitements to violence but also decided that a Ukrainian’s post likening Russian soldiers to Nazis didn’t constitute hate speech. In each of the 37 decisions released so far, the board has issued a thorough opinion, citing international human-rights law and Meta’s own professed values. Those opinions are themselves an important step toward a comprehensible, reviewable scheme for moderating content with the public interest as a guide.

Ultimately, the value of Meta’s Oversight Board and similar mechanisms will hinge on getting social media platforms to expose their innermost workings to scrutiny and implement recommendations for lasting change. Meta deserves credit for allowing leery independent experts to nose into its business and offer critiques. Still, the board has sometimes had trouble getting its questions answered. In a step backward, the company has quietly gutted Crowdtangle, an analytics tool that the board and outside researchers have used to examine trends on the platform. The fact that Meta can close valuable windows into its operations at will underscores the need for regulation to guarantee transparency and public access to data.

Starting with a structural approach allows federal lawmakers to delay taking measures that raise First Amendment concerns.

Such openness is at the heart of two major pieces of legislation introduced in Congress last year. The Platform Accountability and Transparency Act would force platforms to disclose data to researchers, while the Digital Services Oversight and Safety Act would create a bureau at the Federal Trade Commission with broad authority and resources. But progress on the legislation has been slow, and President Biden has rightly called on Congress to get moving and begin to hold social media companies accountable.

The bills aim to address two prerequisites for promoting regulatory trial and error: ensuring access to data and building oversight capability. Only by prying open the black box of how social media operates—the workings of the algorithms and the paths and pace by which problematic content travels—can regulators do their job. As with many forms of business regulation—including for financial markets and pharmaceuticals—regulators can be effective only to the extent that they’re able to see what’s happening and get their questions answered.

Regulatory bodies also need to build muscle memory in dealing with companies. Though we have moved beyond the spectacle of the 2018 Senate hearing in which lawmakers asked Mark Zuckerberg how he made money running a free service, only trained, specialized and dedicated regulators—most of whom should be recruited from Silicon Valley—will be able to keep pace with the world’s most sophisticated engineers and coders. By starting with these structural approaches, federal lawmakers can delay entering the fraught terrain of content-specific measures that will raise First Amendment concerns.

The inherent difficulty of content-specific regulations is already apparent in laws emerging from the states. Those who believe conservative voices are unfairly suppressed by tech companies notched a victory when a split panel of the U.S. Fifth Circuit Court of Appeals upheld a Texas law barring companies from excising posts based on political ideology. The Eleventh Circuit went the opposite way, upholding a challenge to a similar law championed by Florida Gov. Ron DeSantis. The platforms have vociferously opposed both measures as infringing on their own expressive rights and leeway to run their businesses.

This term the Supreme Court is expected to adjudicate the conflicting rulings on the Texas and Florida cases. Both laws have been temporarily stayed; their effects are untested in the marketplace. Depending on what the Supreme Court decides, we may learn whether companies are willing to operate with sharply limited discretion to remove posts flagged as disinformation, hate speech or trolling. The prospect looms of a complex geographic patchwork where posts could disappear as users cross state lines or where popular platforms are off-limits in certain states because they can’t or won’t comply with local rules. If Elon Musk’s efforts at Twitter are any indication, recasting content moderation with the aim of eliminating anticonservative bias is a messy proposition.

Regulatory experiments affecting content moderation should be adopted modestly, with the aim of evaluating and tweaking them before they’re reauthorized. There have been numerous calls, for example, to repeal Section 230 and make social-media companies legally liable for their users’ posts. Doing so would force the platforms to conduct legal review of posts before they go live, a change that would eliminate the immediacy and free-flowing nature of social media as we know it.

Virtually any proposed measure can be criticized for either muzzling too much valuable speech or not curbing enough malign content.

But that doesn’t mean Section 230 should be sacrosanct. Proposals to pare back or augment Section 230 to encourage platforms to moderate harmful content deserve careful consideration. Such changes need to be assessed for their impact not just on online abuses but also on free speech. The Supreme Court will hear two cases this term on the liability of platforms for amplifying terrorist content, and the decisions could open the door to overhauling Section 230.

While the U.S. lags behind, legislative experimentation with social media regulation is proceeding apace elsewhere. A 2018 German law imposes multimillion euro fines on large platforms that fail to swiftly remove “clearly illegal” content, including hate speech. Advocates for human rights and free expression have roundly criticized the law for its chilling effect on speech.

Far more ambitious regulations will soon make themselves felt across Europe. The EU’s Digital Services Act codifies “conditional liability” for platforms hosting content that they know is unlawful. The law, which targets Silicon Valley behemoths like Meta and Google, goes into full effect in spring 2024. It will force large providers to make data accessible for researchers and to disclose how their algorithms work, how content moderation decisions are made and how advertisers target users. [Transparency] The law relies heavily on “co-regulation,” with authorities overseeing new mechanisms involving academics, advocacy groups, smaller tech firms and other digital stakeholders. The set up acknowledges that regulators lack the necessary technical savvy and expertise to act alone.

A complementary EU law, the Digital Markets Act, goes into effect this May and targets so-called “gatekeepers”—the largest online services. The measure will impose new privacy restrictions, antimonopoly and product-bundling constraints, and obligations that make it easier for users to switch apps and services, bringing their accounts and data with them.

Taken together, these measures will fundamentally reshape how major platforms operate in Europe, with powerful ripple effects globally. Critics charge that the Digital Services Act will stifle free expression, forcing platforms to act as an arm of government censorship. Detractors maintain that the Digital Markets Act will slow down product development and hamper competition.

The new EU laws illustrate the Goldilocks dilemma of social media regulation—that virtually any proposed measure can be criticized for either muzzling too much valuable speech or not curbing enough malign content; for giving social-media companies carte blanche or stifling innovation; for regulating too much or not enough. Getting the balance right will require time, detailed and credible study of the actual effects of the measures, and a readiness to adjust, amend and reconsider.

Whatever the regulatory framework, content-moderation strategies need to be alive to fast-evolving threats and to avoid refighting the last war. In 2020, efforts to combat election disinformation focused heavily on the foreign interferences that had plagued the political process four years earlier. Mostly overlooked was the power of domestic digital movements to mobilize insurrection and seek to overturn election results.

There will be no silver bullet to render the digital arena safe, hospitable and edifying. We must commit instead to fine-tuning systems as they evolve. The end result will look like any complex regulatory regime—some self-regulation, some co-regulation and some top-down regulation, with variations across jurisdictions. This approach might seem unsatisfying in the face of urgent threats to democracy, public health and our collective sanity, but it would finally put us on a path to living responsibly with social media, pitfalls and all.

Ms. Nossel is the CEO of PEN America and the author of “Dare to Speak: Defending Free Speech for All.”

Life in the Metaverse

This article on the efforts of Big  Tech, specifically META, to corner the market in VR exposes some of the myths of  Web3.0. Zuckerberg’s concept of VR is Web2.0 on steroids, as Jaron Lanier makes clear.

From Tablet:
Life in the Metaverse

Excerpt:

“What’s going on today with a company like Google or Meta is that they’re getting all this data for free from people who don’t understand the meaning or the value of the data and then turning it into these algorithms that are mostly used to manipulate the same people,” Lanier told Kara Swisher on “The Metaverse: Expectations vs. Reality,” a New York Times podcast. For Lanier, the ultimate point of the Quest Pro is not to provide users with a valuable experience but to popularize a tool that can collect their data at the source.

 

The Future Will Soon Be Here

I repost Ted Gioia’s Substack post here because I couldn’t have said it all better myself. As he outlines it,  this has been tuka‘s approach all along. The one thing he doesn’t address is the winner-take-all aspect of creative markets –  why all these YT revenues end up going to a few mass influencers or curators. Blockchain and tokenization are necessary tools to decentralize and distribute rewards for value created.

A Creator-Driven Culture is Coming—and Nobody Can Stop It

By Ted Gioia

“Victory is assured!”

I’m talking about victory for creative professionals—musicians, writers, visual artists, and others who have been squeezed by the digital economy.

You’re probably surprised. Some people think I’m the Dr. Doom of the music scene. And it’s true, I’ve made a lot of depressing predictions over the last few years, Even more depressing, many of these predictions have already come true.

I’ve told horror stories about musicians who lost their gigs during the pandemic, and also saw their music royalties collapse as the audience shifted to streaming. I’ve talked about journalists fired from downsizing newspapers. And filmmakers who can’t get funded to make a movie unless a Marvel superhero is named in the title .

But now I want to tell you the rest of the story. Because the next phase in the cycle is filled with good news.

Victory is assured.

Let’s start by looking at the music business, where the squeeze has been the worst.

Whenever I do a forecast, my first step is to follow the money. And the adage that money talks has never been truer than right now. Those dollars are telling an amazing and unexpected story. Word on the street is that record labels are offering far more attractive terms to musicians than ever before.

“Here’s my craziest prediction. In the future, single individuals will have more impact in launching new artists than major record labels or streaming platforms.”

In the old days, musicians were lucky to get 15% of revenues, but I’m now hearing increasingly about deals that give artists a 50% cut, and in some instances allow them to regain ownership of their master recordings at a future date. The music moguls are positively generous—and (as we shall see) for structural reasons in the business that aren’t going away.

And it’s not just major labels giving more money to musicians. Take a look at Bandcamp, which lets musicians collect almost 90% of revenues from vinyl sales. And I’m hearing constantly from techies and entrepreneurs who are working on similar artist-centric business models. We are only in the early innings of this new game, but the shift is already enough to force huge concessions from legacy music companies.

Artist-friendly platforms are the future of music. And other creative pursuits as well—my own platform, Substack, is also allowing creators to keep close to 90% of revenues. This has spurred a huge talent migration from old media, and not merely for writers—you can find almost every kind of creative professional on Substack, from cartoonists to photographers.

For 25 long, hard years, creative professionals have been told that you must give things away for free on the Internet. But not anymore. Alternative economic models are not only emerging, but are propelling the fastest-growing platforms in arts and entertainment.

This is not only shaking up highbrow and popular culture, but capturing the attention of the next generation of tech visionaries—which is why, in the last year or so, I’ve been constantly approached by startups asking me to evaluate their business plans. This is unprecedented. It simply didn’t happen before the pandemic. But not only are these entrepreneurs trying to figure out what artists want, but they’re actually relying on creator wealth maximization as the focal point for their businesses.

In general, these young techies are smarter than the folks running the music business right now. (That’s a subject I want to discuss at a later date—I call it my ‘idiot nephew theory’ of the music business. But it has to wait.) Of course, many of these entrepreneurs are dreamers who will never go anywhere. That’s always the case with entrepreneurs. But some will succeed, and in a meaningful way.

In fact, it’s inevitable—and for the simple reason that the old institutions have stopped investing in the future. The new guard will take over because the old guard got weak and lazy.

Why is all this happening? Let’s go back to look at the music situation, because this helps us understand the larger picture.

Record labels are getting more generous because they don’t have a choice. They destroyed their own power base and source of influence. They stopped investing in R&D and new consumer technologies back in the 1980s. Twenty years later, they stopped manufacturing and distributing physical albums—and even when vinyl took off, they were asleep at the wheel. Over the same time period, they lost their marketing skills, trusting more in payola and influence peddling of various sorts.

But that’s just a start. Over a fifty-year period, record labels relentlessly dumbed-down their A&R departments. They shut down their recording studios, and let musicians handle that themselves—often even encouraging artists to record entire albums at home. Then they let huge streaming platforms control the relationship with consumers. At every juncture, they opted to do less and less, until they were left doing almost nothing at all.

The music industry’s unstated dream was to exit every part of the business, except cashing the checks. But reality doesn’t work that way. If you don’t add value, those checks eventually start shrinking.

The simple fact is that the legacy music business is living off the past—and will continue to do so until the copyrights expire. For a few more years, they will collect royalties on old songs, and make money on reissues and archival material. They know themselves that they have lost control of the future of music. That’s why, if they have spare cash, they use it to buy up catalogs and publishing rights of music from back in the day. Their favorite artists are dead artists.

But this is not a long-term game. It’s a death wish.

The major labels would like to own the music stars of the future, but they won’t. They would like to act greedy and put the squeeze on the next generation, but they can’t. They simply don’t have the leverage. And never will again.

And who will win if record labels lose? You think it might be the streaming platforms? Think again—because that’s not going to happen. Spotify and Apple Music are even less interested than the major labels in nurturing talent and building the careers of young artists.

Here’s my craziest prediction. In the future, single individuals will have more impact in launching new artists than major record labels or streaming platforms.

Just consider this: There are now 36 different YouTube channels with 50 million or more subscribers—and they’re often run by a single ambitious person, maybe with a little bit of support help. In fact, there are now seven YouTube channels with more than 100 million subscribers. By comparison, the New York Times only has nine million subscribers.

“How could a Substack column outbid major media outlets for new talent? But not only can it happen, it will inevitably happen.”

Most people don’t stop and think about the implications of this. But just ponder what it means when some dude sitting in a basement has ten times as much reach and influence as the New York Times.

If you run one of these channels and have any skill in identifying talent, you can launch the next generation of stars.

And not just in music. This works for everything—comedy, dance, animation, you name it.

Consider the case of MrBeast. Many of you have no idea what I’m talking about, but you need to find out—because MrBeast (or people like him) are going to change popular culture, whether we like it or not. MrBeast, for a start, runs 18 YouTube channels with more than 200 million total subscribers. He now has his videos translated into four languages: Spanish, Portuguese, Hindi, and Russian.

What does he do? I’m no expert on MrBeast, but I’m told he’s a good dude, and gives away a lot of money—huge sums, to be blunt. And he can afford to do it, because YouTube channels are low-overhead operations with enormous cash generation potential.

Oh, I forgot to mention that MrBeast is looking to raise capital from financial investors. He claims that his business is worth $1.5 billion, and may sell 10% to get $150 million to fund his future plans.

I’m not even beginning to pretend that MrBeast will use this money to get into the music business. But he might. And if he doesn’t, someone else like him will.

MrBeast has got the cash to shake up the music business—and if he doesn’t, someone like him will
I note that MrBeast only ranks number five in YouTube channel subscriptions. There are other people like him, or will be soon, and they are much better equipped to launch a new music act than any of the major labels.

That’s why musicians can make more money when the distribution model shifts from bloated record labels with huge overhead to alternative web-based platforms. I expect that deals for artists on these web channels will be more like 50/50. MrBeast is known for his generosity, but even if he wasn’t, his business model is much more flexible than anything Sony or Universal Music could ever dream of. These new platforms can afford to offer better terms to creators, and almost certainly will—because if they don’t someone else will.


This didn’t take place during the first wave of YouTube channels, because these influencers (I hate the term, but it’s appropriate in this setting) were focused on making themselves into money-making stars. But the next phase of growth for these people is brand extension, and that’s going to turn them into talent scouts.

I’m focusing on YouTube channels here, but the same story could be told about podcasters—or any other individual with a lock on an audience in the tens of millions. Consider them as the equivalent of the Ed Sullivan Show in the old days. The host of this long-running TV show didn’t have much talent himself, but it hardly mattered—Ed Sullivan was the curator who introduced America to Elvis Presley, the Beatles, and other rising stars. That kind of thing will happen again, but via a web channel or alternative platform.

These individuals can do absolutely everything a record label currently does, and do it better—they can launch new stars, get them instant visibility and gigs, generate millions of views for new songs, attract endorsement deals, etc. The few things they can’t do in-house (for example, press vinyl records) can be easily outsourced.

The same thing will happen in publishing. I’m already seeing a few of the more popular Substack writers using their huge subscriber base to launch the careers of other writers. By my calculations, this can be even more profitable and impactful than a book contract with a New York publisher—benefiting both the sponsoring writer and the new talent.

In fact, I might move in this direction myself. It’s too early, but 2-3 years from now I might start scouting out talented young writers or podcasters and feature them here in The Honest Broker. Everything depends on subscription numbers, but it’s possible that I could pay better than the New York Times or the Wall Street Journal.

At first blush, this seems impossible. How could a Substack column outbid major media outlets for new talent? But not only can it happen, it will inevitably happen. It’s the same story as in music. The old guard has stopped defending its base business, and everything is either up for grabs now—or will be very soon.

Newspapers have lost enormous power over the last twenty years. They have lost subscribers. They have lost ad revenues. They have even, in many instances, lost credibility and respect. Up until now, this has hurt writers—who depended on the newspapers for assignments and pay checks. But we are now arriving at the point where the trend reverses.

And this reversal opens up huge opportunities and income potential for smarter, nimbler operators.

I could give many other examples. What I’m describing is also true for Hollywood movie studios, book publishing, and every other field where the old guard has become arteriosclerotic and inflexible.

Okay, let me summarize the whole thing in a diagram.

[Note: tuka is in the blue circle here.]

There’s an elegant irony here. The very same forces putting the squeeze on creators actually serve to accelerate the happy next phase.

This is one reason why I believe karma is at work in the universe. If you run a business that depends on creativity, you can’t punish the creators without consequences. Sometimes it takes a while for the cycle to play out, but it always plays out the same way.

There are many aspects of this story I haven’t covered here. There are all sorts of Web3 angles, and there’s also a story to be told about how platforms such as Spotify will pay a price for squeezing musicians to subsidize their entry into podcasting and other ancillary businesses. But we can look at those on another occasion.

For the time being, I just want you to keep your eyes on the prize. And remember—Victory is Assured!

Anonymity Online: A Two-Edged Sword

The real risk is that we go on getting lost in stupid arguments, over shiny but trivial talking-points, and never get the hang of parsing what actually matters in the torrent of information overload. 

 

This essay, published in UnHerd examines the downside of anonymity and the pathologies of social media. And also the dangers of censorship. This is why we have no anonymity on tuka so reputational capital can be valued and rewarded. Some excerpts and comments below.

Why Twitter is So Awful

“…the term “attention economy” was coined… by Nobel Prize-winning economist Herbert Simon, in a 1971 article. Simon explored how to build organizations in a world saturated by information, arguing that attention is a key bottleneck in human culture. That is, the more abundant information is, the scarcer attention becomes as a resource.”

Yes, the time and energy consumed by attention are the resource constraints we face with too much information.

In the resulting bare-knuckle war for attention, it’s not reason that wins. Nor is everyone saying that the best, sanest, or most constructive ideas will prevail. Rather, it’s the most lurid (or aggressively state-sponsored) ideas that make it to the surface…

Yes, but nature has empowered us to adapt to a changing environment, and this applies to technological change that shapes our social interactions. We are learning how to cope with global social media that has distorted local human interaction. But one might have made a similar case against the introduction of the automobile. Motor vehicles made life more treacherous, where pedestrians were now subject to new risks. But we learned to regulate car traffic on roads and provide guidelines and behaviors for pedestrians. We learned how, when walking through town, to look both ways. We need to learn similar survival skills for navigating the online, virtual world. One must take control of one’s social engagement. Many have chosen to completely unplug.

The real risk is that we go on getting lost in stupid arguments, over shiny but trivial talking-points, and never get the hang of parsing what actually matters in the torrent of information overload. 

Yes, so one must exert judgment over how to spend one’s precious time. Not everyone will get it, but on a societal level it becomes a reflection of cultural values. Cultural values swing and tend toward the mean of humanity. When engaging online makes us feel less human, we will disengage in favor of human interaction. This is why so many people choose not to engage on Twitter and Facebook. And this is how we control the inhuman evolution of technology. Teach your children well.

How To Fix Social Media (Facebook!)

How to Fix Social Media.

The Wall Street Journal has published a series of articles they call The Facebook Files. One article recently queried a dozen “experts” to discuss their ideas of how to fix social media. We at tuka have been focused on this challenge from the beginning, several years ago, and what these commentators reveal is a converging consensus that the problem with social media is scale and emotional triggering based on the speed of information flow. As Winston Churchill was said to quip, “A lie gets halfway around the world before the truth has a chance to get its pants on.” Social media connections have just made this pathology worse.

Our take has always been summed up with one line: A global gossip network makes no sense. So large, centralized networks of 3 billion users make no sense (i.e, FB). Social networking is person-to-person sharing based on mutual trust. So smaller newworks focused on shared interests make sense. This is what tuka is. Technology can then be harnessed to coordinate these networks in ways that reduce the siloing effect so we can all end up sharing more information based on our trusted networks. So what is needed are policies that break down the network effects of scale to open up the social media space to thousands of competitors, all focused on different community interests. Then the interactions across networks help bring us together willingly.

The other problem we at tuka have cited is the centralization and control of information networks and the immense value they create. Data is gold, and we cannot have a handful of private companies own and control the personal data users create. This is akin to giving your labor away, or slavery. The required changes are to decentralize the network using blockchain technologies so that value created can be measured and distributed accordingly to users.

Several of the experts have accurately recognized the problem and what to do about it. The better ideas have been cut and pasted below.

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Clay Shirky: Slow It Down and Make It Smaller

We know how to fix social media. We’ve always known. We were complaining about it when it got worse, so we remember what it was like when it was better. We need to make it smaller and slow it down.

The spread of social media vastly increased how many people any of us can reach with a single photo, video or bit of writing. When we look at who people connect to on social networks—mostly friends, unsurprisingly—the scale of immediate connections seems manageable. But the imperative to turn individual offerings, mostly shared with friends, into viral sensations creates an incentive for social media platforms, and especially Facebook, to amplify bits of content well beyond any friend group.

We’re all potential celebrities now, where anything we say could spread well beyond the group we said it to, an effect that the social media scholar Danah Boyd has called “context collapse.” And once we’re all potential celebrities, some people will respond to the incentives to reach that audience—hot takes, dangerous stunts, fake news, miracle cures, the whole panoply of lies and grift we now behold.

The faster content moves, the likelier it is to be borne on the winds of emotional reaction.

The inhuman scale at which the internet assembles audiences for casually produced material is made worse by the rising speed of viral content. As the behavioral economist Daniel Kahneman observed, human thinking comes in two flavors: fast and slow. Emotions are fast, and deliberation is slow.

The obvious corollary is that the faster content moves, the likelier it is to be borne on the winds of emotional reaction, with any deliberation coming after it has spread, if at all. The spread of smartphones and push notifications has created a whole ecosystem of URGENT! messages, things we are exhorted to amplify by passing them along: Like if you agree, share if you very much agree.

Social media is better, for individuals and for the social fabric, if the groups it assembles are smaller, and if the speed at which content moves through it is slower. Some of this is already happening, as people vote with their feet (well, fingers) to join various group chats, whether via SMS, Slack or Discord.

We know that scale and speed make people crazy. We’ve known this since before the web was invented. Users are increasingly aware that our largest social media platforms are harmful and that their addictive nature makes some sort of coordinated action imperative.

It’s just not clear where that action might come from. Self-regulation is ineffective, and the political arena is too polarized to agree on any such restrictions. There are only two remaining scenarios: regulation from the executive branch or a continuation of the status quo, with only minor changes. Neither of those responses is ideal, but given that even a global pandemic does not seem to have galvanized bipartisanship, it’s hard to see any other set of practical options.

Mr. Shirky is Vice Provost for Educational Technologies at New York University and the author of “Cognitive Surplus: Creativity and Generosity in a Connected Age.”

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Jaron Lanier: Topple the New Gods of Data

When we speak of social media, what are we talking about? Is it the broad idea of people connecting over the internet, keeping track of old friends, or sharing funny videos? Or is it the business model that has come to dominate those activities, as implemented by Facebook and a few other companies?

Tech companies have dominated the definition because of the phenomenon known as network effects: The more connected a system is, the more likely it is to produce winner-take-all outcomes. Facebook took all.

The domination is so great that we forget alternatives are possible. There is a wonderful new generation of researchers and critics concerned with problems like damage to teen girls and incitement of racist violence, and their work is indispensable. If all we had to talk about was the more general idea of possible forms of social media, then their work would be what’s needed to improve things.

Unfortunately, what we need to talk about is the dominant business model. This model spews out horrible incentives to make people meaner and crazier. Incentives run the world more than laws, regulations, critiques, or the ideas of researchers.

The current incentives are to “engage” people as much as possible, which means triggering the “lizard brain” and fight-or-flight responses. People have always been a little paranoid, xenophobic, racist, neurotically vain, irritable, selfish, and afraid. And yet putting people under the influence of engagement algorithms has managed to bring out even more of the worst of us.

The current incentives are to ‘engage’ people as much as possible, which means triggering the ‘lizard brain.’

Can we survive being under the ambient influence of behavior modification algorithms that make us stupider?

The business model that makes life worse is based on a particular ideology. This ideology holds that humans as we know ourselves are being replaced by something better that will be brought about by tech companies. Either we’ll become part of a giant collective organism run through algorithms, or artificial intelligence will soon be able to do most jobs, including running society, better than people. The overwhelming imperative is to create something like a universally Facebook-connected society or a giant artificial intelligence.

These “new gods” run on data, so as much data as possible must be gathered, and getting in the middle of human interactions is how you gather that data. If the process makes people crazy, that’s an acceptable price to pay.

The business model, not the algorithms, is also why people have to fear being put out of work by technology. If people were paid fairly for their contributions to algorithms and robots, then more tech would mean more jobs, but the ideology demands that people accept a creeping feeling of human obsolescence. After all, if data coming from people were valued, then it might seem like the big computation gods, like AI, were really just collaborations of people instead of new life forms. That would be a devastating blow to the tech ideology.

Facebook now proposes to change its name and to primarily pursue the “metaverse” instead of “social media,” but the only changes that fundamentally matter are in the business model, ideology, and resulting incentives.

Mr. Lanier is a computer scientist and the author, most recently, of “Ten Arguments for Deleting Your Social Media Accounts Right Now.”

Clive Thompson: Online Communities That Actually Work

Are there any digital communities that aren’t plagued by trolling, posturing and terrible behavior? Sure there are. In fact, there are quite a lot of online hubs where strangers talk all day long in a very civil fashion. But these aren’t the sites that we typically think of as social media, like Twitter, Facebook or YouTube. No, I’m thinking of the countless discussion boards and Discord servers devoted to hobbies or passions like fly fishing, cuisine, art, long-distance cycling or niche videogames.

I visit places like this pretty often in reporting on how people use digital tools, and whenever I check one out, I’m often struck by how un-toxic they are. These days, we wonder a lot about why social networks go bad. But it’s equally illuminating to ask about the ones that work well. These communities share one characteristic: They’re small. Generally they have only a few hundred members, or maybe a couple thousand if they’re really popular.

And smallness makes all the difference. First, these groups have a sense of cohesion. The members have joined specifically to talk to people with whom they share an enthusiasm. That creates a type of social glue, a context and a mutual respect that can’t exist on a highly public site like Twitter, where anyone can crash any public conversation.

Smallness makes all the difference. These groups have a sense of cohesion.

Even more important, small groups typically have people who work to keep interactions civil. Sometimes this will be the forum organizer or an active, long-term participant. They’ll greet newcomers to make them feel welcome, draw out quiet people and defuse conflict when they see it emerge. Sometimes they’ll ban serious trolls. But what’s crucial is that these key members model good behavior, illustrating by example the community’s best standards. The internet thinkers Heather Gold, Kevin Marks and Deb Schultz put a name to this: “tummeling,” after the Yiddish “tummeler,” who keeps a party going.

None of these positive elements can exist in a massive, public social network, where millions of people can barge into each other’s spaces—as they do on Twitter, Facebook, and YouTube. The single biggest problem facing social media is that our dominant networks are obsessed with scale. They want to utterly dominate their fields, so they can kill or absorb rivals and have the ad dollars to themselves. But scale breaks social relations.

Is there any way to mitigate this problem? I’ve never heard of any simple solution. Strong antitrust enforcement for the big networks would be useful, to encourage a greater array of rivals that truly compete with one another. But this likely wouldn’t fully solve the problem of scale, since many users crave scale too. Lusting after massive, global audiences, they will flock to whichever site offers the hugest. Many of the proposed remedies for social media, like increased moderation or modifications to legal liability, might help, but all leave intact the biggest problem of all: Bigness itself.

Mr. Thompson is a journalist who covers science and technology. He is the author, most recently, of “Coders: The Making of a New Tribe and the Remaking of the World.”

Does Facebook Really Make Sense?

An essay on social networks and regulation, published by Project Syndicate.

A Facelift for Facebook

One can agree with the explanation of the problem – centralized control of an increasingly valuable asset: information data. I’m not sure a real solution has been proposed yet. When I explain how platforms exploit the collection of users’ personal data for great material gain, I usually get a shoulder shrug. People still fail to appreciate that their data is as valuable as their labor, if not more so. They would not give away their labor for free, so why give away one’s valuable data for a free user page and some simple tools?

At a macro level, a social network like FB makes almost no sense, except as a data mining tool. FB thrives on little more than gossip networks and if one looks at the function of social gossip across time and cultures one realizes a global gossip network makes no sense from a human pov. All the negative effects and few of the positive. As Hill points out, Online Social Networks make sense for small assemblies of friends, families, and interest groups. This is the goal for OSNs of the future. FB “Groups” might resemble the type of content-focused social network that is valuable to users, but, of course, on FB these are exploited exclusively for FB or the administrator of the group. The users get free participation, but little of the value created. A small club of influencers is not the future of OSNs.

A digital license could impose some necessary public goods features, but for regulating audience size, the potential for abuse and centralized control probably outweighs the benefits. Better for the market to solve this problem with competition, but that will probably require some government policy that reduces or eliminates the existing natural monopolies due to network effects. (“Search” needs to be a public regulated utility, while Amazon needs to spin-off its vertical integration. I’m still of the opinion that large social networks like FB will be competed away.)

I would imagine the future would look like many social networks that are decentralized but coordinated in some way so that one doesn’t get siloed. And personal data must be under the control of users with the value of the social network created shared among them. For that one probably needs some kind of a decentralized blockchain solution. Most large, complex systems only become manageable through coordinated decentralization of control. Think representative democracy and Federalism.

Collective Memory and Culture

This is an interesting explanation of how digital networks affect culture.  Comments in RED.

How We’ll Forget John Lennon

Kevin Berger

A few years ago a student walked into the office of Cesar A. Hidalgo, director of the Collective Learning group at the MIT Media Lab. Hidalgo was listening to music and asked the student if she recognized the song. She wasn’t sure. “Is it Coldplay?” she asked. It was “Imagine” by John Lennon. Hidalgo took it in stride that his student didn’t recognize the song. As he explains in our interview below, he realized the song wasn’t from her generation. What struck Hidalgo, though, was the incident echoed a question that had long intrigued him, which was how music and movies and all the other things that once shone in popular culture faded like evening from public memory.

Hidalgo is among the premier data miners of the world’s collective history. With his MIT colleagues, he developed Pantheon, a dataset that ranks historical figures by popularity from 4000 B.C. to 2010. Aristotle and Plato snag the top spots. Jesus is third. It’s a highly addictive platform that allows you to search people, places, and occupations with a variety of parameters. Most famous tennis player of all time? That’s right, Frenchman Rene Lacoste, born in 1904. (Roger Federer places 20th.) Rankings are drawn from, essentially, Wikipedia biographies, notably ones in more than 25 different languages, and Wikipedia page views.

Medium Is the Message: “As a new medium takes over, the type of information being produced changes dramatically,” says Cesar Hidalgo. “Printing was not good for actors but good for playwrights. TV was not good for playwrights but very good for sports.” 

 In December 2018, Hidalgo and colleagues published a Nature paper that put his crafty data-mining talents to work on another question: How do people and products drift out of the cultural picture? They traced the fade-out of songs, movies, sports stars, patents, and scientific publications. They drew on data from sources such as Billboard, Spotify, IMDB, Wikipedia, the U.S. Patent and Trademark Office, and the American Physical Society, which has gathered information on physics articles from 1896 to 2016. Hidalgo’s team then designed mathematical models to calculate the rate of decline of the songs, people, and scientific papers.

The report, “The universal decay of collective memory and attention,” concludes that people and things are kept alive through “oral communication” from about five to 30 years. They then pass into written and online records, where they experience a slower, longer decline. The paper argues that people and things that make the rounds at the water cooler have a higher probability of settling into physical records. “Changes in communication technologies, such as the rise of the printing press, radio and television,” it says, affect our degree of attention, and all of our cultural products, from songs to scientific papers, “follow a universal decay function.”

Last week I caught up with Hidalgo to talk about his Nature paper. But I also wanted to push him to talk about what he saw between the mathematical lines, to wear the social scientist’s hat and reflect on the consequences of decay in collective memory.

How do you define “collective memory?”

The easiest definition would be those pieces of knowledge or information that are shared by a large number of people.

Why does collective memory decay matter?

If you think about it, culture and memory are the only things we have. We treasure cultural memory because we use that knowledge to build and produce everything we have around us. That knowledge is going to help us build the future and solve the problems we have yet to solve. If aliens come here and wave a magic wand and make everyone forget everything—our cars, buildings, bridges, airplanes, our power systems, and so forth, we would collapse as a society immediately.

The relative power of scientists has diminished as we exited the printing era and went into this more performance-based era.

In your mind, what is a classic example of collective memory decay?

I thought everybody knew “Imagine” by John Lennon. I’m almost 40 and my student was probably 20. But I realized “Imagine” is not as popular in her generation as it was in mine, and it was probably less popular in my generation than in the generation before. People have a finite capacity to remember things. There’s great competition for the content out there, and the number of people who know or remember something decays over time. There’s another example, of Elvis Presley memorabilia. People had bought Elvis memorabilia for years and it was collecting huge prices. Then all of a sudden the prices started to collapse. What happened is the people who collected Elvis memorabilia started to die. Their families were stuck with all of this Elvis stuff and trying to sell it. But all of the people who were buyers were also dying.

You write collective memory also reflects changes in communication technologies, such as the rise of the printing press, radio, and TV. How so?

Take print. Changing the world from an oral tradition to a written tradition provided a much better medium for data. A lot of people have linked the revolution in the sciences and astronomy to the rise of printing because astronomical tables, for instance, could be copied in a reliable way. Before printing, astronomical tables were hand-copied, which introduced errors that diminished the quality of the data. With printing, people had more reliable forms of data. We see very clearly from our data that with the rise of printing you get the rise of astronomers, mathematicians, and scientists. You also see a rise in composers because printing helps the transmission of sheet music. So when you look at people we remember most from the time when print first arose, you see ones from the arts and sciences.

What did the mediums that came next mean for science?

The new mediums of radio and TV were much more adaptive for entertainment than science, that’s for sure. The people who belong to the sciences, as a fraction of the people who became famous, diminished enormously during the 20th century. The new mediums were not good for the nuances that science demands. For good reason, scientists need to qualify their statements narrowly and be careful when they talk about causality. They need to be specific about the methods they use and the data they collect. All of those extensive nuances are hard to communicate in mediums that are good for entertainment and good for performance. So the relative power of scientists, or their position in society, have diminished as we exited the printing era and went into this more performance-based era.

At the same time, scientists and the general scientific community have not been great at adapting their ideas to new mediums. Scientists are the first ones to bring down another scientist who tries to popularize content in a way that would not be traditional. So scientists are their own worst enemies in this battle. They have lagged behind in their ability to learn how to use these mediums. Sometimes they focus too much on the content without paying attention on how to adapt it to the medium that will best help it get out.

What does your analysis tell us we didn’t know before about the decay of collective memory?

We began by looking at how popular something is today based on how long ago it became popular in the first place. The expectation is collective memory decays over time in a smooth pattern, that the more time goes by, the more things become forgotten. But what we found when we looked at cultural products—movies, songs, sports figures, patents, and science papers—was that decay is not smooth but has two defined regimes.                                                                                                                                                                                                                                                                                                                                                                                                                                                 Then there’s the second regime in which it has a much longer tail, when the decay is smoother, and the attention is less. [This implies that artistic innovation, which departs from the popular, will take longer and a more focused, or niche, audience to catch on; its durability and network dissemination determining how successful it is.] 

I’m surprised how the U.S., a country with people doing so many things, can become so monothematic on such a vast scale.

When we started to think about decay, we realized we could take two concepts from anthropology—“communicative memory” and “cultural memory.” Communicative memory arises from talking about things. Donald Trump is very much in our communicative memory now. You walk down the street and find people talking about Trump—Trump and tariffs, Trump and the trade war. But there’s going to be a point, 20 years in the future, in which he’s not going to be talked about every day. He’s going to exit from communicative memory and be part of cultural memory. And that’s the memory we sustain through records. Although the average amount of years that something remains in communicative memory varies—athletes last longer than songs, movies, and science papers, sometimes for a couple of decades—we found this same overall decay pattern in multiple cultural domains.

In your forthcoming paper, “How the medium shapes the message,” you refer to the late cultural critic Neil Postman who argued that the popular rise of TV led to a new reign of entertainment, which dumbed us down, because entertainment was best suited for TV. Is that what you found?

We found evidence in that favor, yes. Because the fraction of people who belong to the sciences, as a fraction of all of the people that become famous, diminishes enormously during the 20th century. It would completely agree with that observation.

Do you agree with Postman that we’re all “amusing ourselves to death?”

I don’t think we’re amusing ourselves to death. I’m not like that much of a pessimist. I do think life is also about enjoying the ride, not just about doing important things. And new mediums like TikTok, a kind of Twitter for videos, are great for creative expression. People are doing amazing little performance skits on TikTok. The entertainment and artistic components of every new medium are not bad per se, but every medium can be hijacked by extreme people who know how to craft entertaining messages, especially when they want to advance a certain agenda.

What type of information is best suited for the Internet?

It’s hard to think of the Internet as a medium. It’s more of a platform in which Facebook, Twitter, email, and TikTok are different mediums. They each send their own type of message. A picture that does well on Instagram doesn’t necessarily shine on Twitter, where people are expecting something else. The behavior and the engagements are different. Twitter, for example, is about being controversial. You know, one way to get chewed up on Twitter is to try to be in the center! I use Twitter a little, but not that much. I find that it’s a little bit hostile. I’m a family type of guy, so I use Facebook. In Facebook, at least in my circle, you put more detail into comments and are a little bit more thoughtful.

Now people like Elon Musk are in the center of culture. Young people now look up to entrepreneurs the way we used to look up to musicians.

Is collective memory decaying more rapidly because communication technologies are so much faster?

I would love to know that but I can’t. Some people would say collective memory decays based not on calendar time but the speed at which new content is being produced. We forget Elvis because the Beatles came up and we forget the Beatles because Led Zeppelin came and we forget Led Zeppelin because Metallica came up, and so forth. But things become very dear to a generation and people will not forget about them just because new content came in. So decay would be something characteristic of humans, not the volume of content. To separate those two things, we would need to look at content from very different time frames. At the moment, we don’t have the richness of data that we would need to answer that question.

Still, don’t you think the speed at which online information is tearing through our brains has got to be leaving some path of destruction in collective memory?

I don’t know. I grew up in Chile, which of course is small compared to the United States. I came to the U.S. for the first time in 1996. And one of the things that still surprises me is how monothematic American culture can be. In 1996 it was all about O.J. Simpson. Everybody talked about O.J. Simpson. He was everywhere on TV. Just like Trump today, he consumed the entire bandwidth. I’m surprised how a country with so many people, and with people doing so many different things, can nevertheless become so monothematic on such a vast scale. Today we have so much more content than in 1996 because of the rise of the Internet and the ability of people to create content. But look at the percentage of all conversations and online communications that are consumed by Trump. So in that context, I don’t think content is being replaced so easily. I don’t see that much of a rise in diversity. [This indicates the winner-take-all nature of network and popularity metrics. Content creators become famous for being famous.] 

That’s really interesting. Because one of the common criticisms of the current information glut is we have no shared cultural center. Everybody has their own narrow interest and we have no shared cultural bond, no John Lennon.

Is that a collective memory phenomenon or is it because nowadays the guys in the middle of the culture are different guys? Different people come into the center of culture because of the type of mediums that are available. There have been musicians for thousands of years, and for most of that history, musicians have not been wealthy. It was only when there was a medium that allowed them to sell their music—vinyl, magnetic tapes, and discs—that they were able to make money. I think that generated a golden era of pop music in the ’60s, ’70s, and ’80s. And that’s associative to a communication technology that was dominant at that time. Radio and discs were a way to distribute those popular idols’ musical performances. When that technology was replaced by simple forms of copying, like the ability to copy files on the Internet, all that went away. [This explains why the music industry of physical media, with its high-profit margins, is not coming back.] Now people like Elon Musk are in the center of culture. He’s not John Lennon. It’s a very different type of leadership, a different type of model for young people. But Musk’s first job was an online payment start-up. And I think a lot of young people now look up to entrepreneurs the way we used to look up to musicians.

Did you come away from your study with insights into what may or may not cause something to stick in collective memory?

I read a very good book recently called The Formula by Albert-Laszlo Barabas. He says you can equate quality and popularity in situations in which performance is clearly measurable. But in cases in which performance is not clearly measurable, you cannot equate popularity with quality. If you look at tennis players, you find tennis players who win tournaments and difficult games are more popular. So quality and fame are closely correlated in a field in which performance is measured as tightly as professional tennis players. As you move to things that are less quantifiable in terms of performance, like modern art [or music or books], your networks are going to be more important in determining popularity. [This is why we need a human social network that curates and filters subjective content.]

How should we think about quality in media content?

Well, I would say that collective memory decay is an important way to measure and think about quality. If you publish some clickbait that is popular in the beginning, that gets a lot of views in the first couple of days, but a year later, nobody looks at it, you have a good metric. The same is true if you publish a more thoughtful piece that might not be as popular in the beginning because it didn’t work as clickbait—it required more engagement from the readers—but keeps on building readers over time. So the differences in longevity are important metrics for quality. [So unless we have a dynamic social network that can curate subjective contents and filter it into its proper consumer niche, quality becomes an ignored step-child to the popularity of art.]

That goes back to a paper I did when I was an undergrad about the decay functions of attendance of movies. There were some movies that had a lot of box office revenue in the first week but then decayed really fast. And there were other movies that decayed more slowly. We created a model in which people would talk to each other [this is what happens with an OSN] and communicate information of the quality of the movie. And that model only had one parameter, which was how good was the movie was. So the quality of the movie would increase or decrease the probability that people would go watch it. We could then look at the curves and infer how good the movie was, based not on the total area it was shown, or on the total revenue, but on the shape of the curve. That was interesting because there were movies that were really bad like Tomb Raider, which at first was a box office success. But if you put it on our model, you would see that it was just hype, people watched it, hated the movie, and the curve decayed really fast.

Cultural innovation and quality depend on human curation of content and word of mouth through a social network.